SUPPORT / SAMPLES & SAS NOTES
Problem Note 36834: Promoted SAS® Web Report Studio reports cannot be opened or repaired
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If a SAS Web Report Studio 3.1 report contains &, <, or > symbols in a Text Object, header, or footer, you might see an error similar to the following when you attempt to open the promoted report in SAS Web Report Studio 4.2.
Cannot open the report Sales Summary
In addition, the servlet container log might contain parsing exception errors such as the following.
2009-07-06 10:13:28,402 ERROR [STDERR] org.xml.sax.SAXParseException: The content of elements must consist of well-formed character data or markup.
If you attempt to repair the report, you will likely see an error similar to the following.
ERROR [815a541c41fa5554:-5bf8155d:121efa9133a:-7651username] com.sas.apps.citation.controller.action.RepairReportDialogAction - java.lang.NullPointerException
This problem occurs because, during promotion, the HTML tags that are used to display these symbols (&, <, or >) are replaced by the symbols themselves (&, <, or >), thereby making the XML for the promoted report invalid.
To prevent this error, you must remove the &, <, and > symbols in the 3.1 report before promoting.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 |
| Microsoft® Windows® for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Microsoft Windows XP Professional | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Windows Vista | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| 64-bit Enabled AIX | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| 64-bit Enabled Solaris | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| HP-UX IPF | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Linux for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||
| Solaris for x64 | 4.2 | 4.2_M1 | 9.2 TS2M0 | 9.2 TS2M2 | ||